INTRODUCTION
This privacy policy applies the website owned and operated by Kylemore Motor Centre, communications between you and us as a business.
WHO ARE WE?
When we refer to ‘we’ (or ‘our’ or ‘us’) we are referring to Kylemore Motor Centre. Kylemore Motor Centre is the trading name of Biland Ltd. We are based in Dublin, Ireland and have our registered office at Unit 910, Knockmitten Lane, Western Industrial Estate, Naas Road, Dublin 12, D12C82Y, Ireland.
We are a vehicle repair centre and provide after sales (car) servicing, maintenance, repairs, and advice for all makes and models of cars and small commercial vans.
HOW WE COLLECT YOUR DATA AND WHAT DATA IS COLLECTED
When you visit our website, get in contact with the business we collect limited personal data. The ways we collect it can be broadly categorised into the following:
Information you provide to us directly : When you visit or use some parts of our website and/or vehicle services we might ask you to provide personal data to us. This could include but is not limited to asking you for your contact information when you fill out a contact form on the website, when you make a support request to our team in relation to your vehicle or when you apply for a job. You are not required to provide us with personal information however this may prevent us from providing our products and services to you.
Website Forms : Kylemore Motor Centre is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the services you requested from us. From time to time, we would like to contact you about our services. By submitting a form on this website, you consent to us contacting you for this purpose only. You can unsubscribe from these communications at any time by reaching out to service@kylemoremotorcentre.ie. Information we collect automatically : We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect anonymous analytical information about the pages you visit on our website, how you interact with our website, and where you were referred from to reach our website. This allows us to better understand how our website is performing and allows us to improve our website in the future.
Some of this information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, please read our Cookie Policy below.
Where we collect personal data, we’ll only process it:
- to perform a contract with you, or
- where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
- in accordance with a legal obligation, or
- where we have your consent.
If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.
If you’re someone who doesn’t have a relationship with us, but believe that a third party connected to you has entered your personal data into the website we host you’ll need to contact that third party for any questions you have about your personal data (including where you want to access, correct, amend, or request that the user delete, your personal data).
HOW WE USE YOUR DATA
We use your personal data to provide you with information and services you’ve requested from us and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you, which may include:
- providing you with information you’ve requested from us or information we are required to send to you
- operational communications, like changes to our website and services
- asking you for feedback
- to support you, which may include assisting with queries on the services we provide, whether by email, phone or otherwise
- to enhance our website so that we can optimise your user experience
- to protect our website and infrastructure so that we can detect and prevent any malicious activity
HOW WE CAN SHARE YOUR DATA
There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:
- regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure
- other people where we have your consent
We do not distribute, share or sell your personal data with any other services or third parties for their own use, and we do not share your information with third parties without your prior knowledge and consent.
Further information about the recipients or categories of recipients of personal data can be provided upon request at the contact information below.
HOW DO WE PROTECT YOUR DATA?
Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organisational measures in place to make sure that happens.
Information shared between your browser and our site is encrypted and secured using Secure Socket Layer (SSL/HTTPS) technologies, which creates a secure and encrypted medium of data transfer between your browser and our servers and adds a layer of security to prevent malicious attackers obtaining your personal data.
We also employ standard industry operating procedures and internal policies to ensure that your data remains secure, and continually monitor and improve the security of all hosting and storage infrastructure we use to store data.
RETENTION
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested, or to comply with applicable legal, tax or accounting requirements).
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our internal data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.
YOUR RIGHTS
As it is your personal data that we may hold, you have a number of rights over this data. When it comes to marketing communications, you can ask us not to send you these at any time by simply following the unsubscribe instructions contained in the marketing communication, or send your request to the Data Protection Co-ordinator at service@kylemoremotorcentre.ie.
Some of your rights over your personal data include:
- Right to Basic Information and Transparent Communication (about the personal data we hold about you)
- Right of Access (the personal data we hold about you)
- Right to Withdraw Consent
- Right of Rectification
- Right to Erasure (the “right to be forgotten”)
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to lodge a complaint with a supervisory authority
You can exercise these rights at any time by sending an email addressed to Data Protection Co-ordinator at service@kylemoremotorcentre.ie or by communicating to us via post at Unit 910, Knockmitten Lane, Western Industry Estate, Naas Road, Dublin 12, D12C82Y, Ireland.
If you’re not happy with how we are processing your personal data, please let us know by sending an email to the Data Protection Co-ordinator at service@kylemoremotorcentre.ie. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority who will be able to advise you how to submit a complaint.
The Irish DPA is the Data Protection Commissioner and their office can be contacted as follows
Data Protection Commissioner
Canal House
Station Road
Portarlington
Co. Laois
Website: http://www.dataprotection.ie/
